At Merlin, we aim to please all of our clients. Here is just some of the feedback we have received about our services.
As always fantastic service on all levels from Merlin. Why would we ever go anywhere else with the service and care you take with your customers.
I can’t fault you at all.
Can’t fault your service, products are good quality, goods always get there on time – wish all my suppliers were like you!
As a director of an Interior Fit Out company I needed a reliable cost-effective supplier for my ironmongery requirements, we found this in Merlin, they have consistently performed well in this role providing effective back up with specifications and an excellent door by door number pre-bagged ironmongery service at no extra cost which saves us hours of sorting out ironmongery on site. I personally recommend their service to any business that has to supply and install large numbers of doors on site.
During our time dealing with Merlin Architectural, we have found them to provide a professional and reliable service. As a business, quality and costs are important to us and Merlin have proved to always be competitive whilst providing products of high quality.
1. Reliable / swift service
2. Very good quality control / client relations
3. Value for money to suit job specific requirements / specification
4. Very good end product / presentation
I would like to thank you for your services through 2018. With your expertise along with your response to some demanding projects in terms of lead time. It has been a pleasure working with you and look forward for this to continue into 2019 and beyond. The main advantages for us as a business is stock levels that you carry along with the extremely fast delivery direct to site. No matter where in the country we may be working you are only a phone call away.
Excellent service from Merlin Architectural, door furniture came ready sorted. This is how it should be.
Thanks mate, as always extremely helpful….I wish all my suppliers were like you!!!!!
Service is brilliant. Nothing else you need to do – you’re absolute stars to be honest. Always helping us out – prices are good…
Top notch absolutely – can’t complain. Rick & Karl have always been fantastic. Karl’s been great every time. Responded straight away & can always get what I want.
As a busy company director dealing with multiple contracts involving ironmongery, I need a company I can trust to provide professional back up and fast service with economical pricing. Merlin Architectural provide all this and more for our company and always go the extra mile to ensure we receive the goods on time. Also, at no extra cost, on multi door contracts, they bag the ironmongery up for each door on the schedule which saves hours when the sets arrive to site. Finally all the guys I deal with there are easy going and helpful, in short I cannot recommend them enough.
We have been working with Merlin Architectural for going on 4 years now. We have found that their helpful staff and quality products help promote our business by providing a service I would describe as excellent. We know we can rely on Merlin in pretty much any capacity and know what we will receive are products as promised, within time and within budget. All here would recommend Merlin to anyone.
Merlin is our first and only choice for ironmongery supply. They offer competitive pricing, fast delivery, quality products and an excellent service.
Merlin have consistently proven to be quick and efficient in their response to enquiries, and orders are always delivered swiftly and without hassle. We are particularly impressed with the free ironmongery scheduling and labelled packaging which makes it easy for our fitters on site.
I have always found Merlin to be efficient and professional with their services and cost effective, our company has used them for the last 5 years and will continue to do so in the future.
Always find Merlin’s product knowledge and service second to none – nothing is ever a problem and if the product is not in stock I can normally receive goods within 2 days – always very helpful and very easy to deal with.
Fast, friendly and efficient service along with real competitiveness and genuine willingness to help. This service means that we have no need to look elsewhere for supply of our ironmongery and associated products. A pleasure to deal with!